Grande View Dental Care is pleased to offer the service of direct billing to your insurance providers. We take on this service to ensure that dental care is as accessible as possible to our patients. To make this process easier please read below:

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1. While we are more than happy to assist with direct billing to your insurance please be aware of your coverage and limitations. As the laws have changed within insurance companies to better protect your confidentially there are some questions and issues that will have to be sorted between yourself and your insurance company only.
    

2. Please supply the office with a current insurance card or plan and ID numbers. Please remember to update any insurance changes with us when they occur.
    

3. Each dental insurance plan is very different. If you have a booklet that outlines the details of your coverage, please bring it to your appointment and our staff will be happy to help you make sense of your specific policy.
    

4. Certain insurance companies (generally out of province plans) do not allow us to direct bill. In those cases, the office manager will be pleased to discuss alternate financial arrangements and payment policies available to you.
    

5. We will do whatever we can to help you communicate with your insurance company, but ultimately it is your policy and not in our control. Your dental account remains your full responsibility.
    

6. Any difference owing, which will not be covered by the insurance company, is payable at the end of each appointment. Some insurance policies do not respond on the day of your appointment, or in the case of multiple insurance policies we may not have the breakdown of the payment detailing the portion left over. In these cases we generally send a bill in the mail once payment has been received from the insurance companies, or we may request a percentage to be paid on your account on the day of your treatment.
    

7. Beginning end of 2017 the Alberta fee guide has reduced the fees for dental treatments, please be advised that each insurance company, and each plan within those companies follows a fee guide relative to their eligibility. The fees charged at Grande View Dental Care have not increased or decreased within the last 4-5 years and will remain the same. If you have questions regarding eligible fees and your plan please contact your provider directly.